Emma has worked in the industry for 18 years, the last 5 of which have been at Finura . She is currently working towards being diploma qualified.
At Finura, Emma’s role makes her responsible for the day-to-day management of the Client Account Team, overseeing the workflow into the Client Account Team, resourcing and compliance. She is also responsible for internal training, both for onboarding new starters and the ongoing training of existing team members, creating and implementing standard processes used across the board to ensure consistent outcomes for Clients.
As well as the above, Emma is the firm’s Mental Health First Aider, providing guidance and support to all at Finura.
Outside of work she enjoys keeping fit, podcasts, films and music.